Planning to travel by bus in Bangladesh? The shyamoli bus counter system offers one of the most comprehensive networks for intercity bus transportation across the country. This guide will help you understand everything about Shyamoli bus counters, from locations to booking processes, making your travel experience smooth and hassle-free.
What Are Shyamoli Bus Counters?
Shyamoli Paribahan operates through an extensive network of ticket counters strategically located throughout Dhaka and other major cities. These counters serve as booking points where you can purchase bus tickets for various destinations across Bangladesh and even international routes to India.
The company, founded in 1973 by Ramesh Chandra Ghosh in Pabna, has grown from a single bus operation to one of Bangladesh’s largest transport companies with over 500 buses serving more than 40 districts.
Major Shyamoli Bus Counter Locations in Dhaka
Central Dhaka Counters
Gabtoli Zone remains the primary hub for Shyamoli operations, with multiple counters serving different routes. The Gabtoli Zone Counter (01908899523) handles the majority of long-distance services and is located opposite the main Gabtoli Bus Terminal.
Kalyanpur hosts several important counters, including the Kalyanpur Boro Counter (01908899510) at the BRTC Depot. This location serves as a major pickup point for passengers traveling to northern and western destinations.
Panthapath Counter (01908899531) at Rasel Square provides convenient access for passengers from central Dhaka areas. This counter specializes in premium services and air-conditioned buses.
Strategic Counter Locations
| Area/Location | Counter Name | Contact Number | Location Details |
|---|---|---|---|
| Gabtoli | Gabtoli Zone Counter | 01908899523 | Opposite of Gabtoli Bus Terminal |
| Kalyanpur | Kalyanpur Boro Counter | 01908899510 | Kalyanpur BRTC Depot |
| Shyamoli Ring Road | Ring Road Counter | 01908899508 | Beside Shyamoli Square |
| Asadgate | Asadgate Counter | 01908899530 | Asadgate Area |
| Panthapath | Panthapath Counter | 01908899531 | Rasel Square, Panthopath |
| Fakirapul | Fakirapul Counter | 01908899534 | Fakirapul Bus Counter |
| Arambag | Arambag Counter | 01908899538 | Arambag, Motijheel |
How to Book Tickets at Shyamoli Bus Counters
Physical Counter Booking
Visit any Shyamoli counter with your identification documents. The booking process typically involves selecting your destination, preferred departure time, and seat type. Counter staff will show available options and help you choose the best seats based on your preferences.
Payment Methods: Cash payments are accepted at all physical counters. Some counters also accept mobile banking services like bKash for added convenience.
Advanced Booking Options
Most Shyamoli counters allow advance booking up to 7 days before your travel date. During peak seasons like Eid, advance booking becomes essential due to high demand.
Booking Process Steps:
- Visit your nearest Shyamoli counter
- Provide travel details (destination, date, time preference)
- Select available seats from the seat map
- Make payment and receive your ticket
- Arrive at boarding point 30 minutes before departure
Online and Digital Booking Alternatives
Official Website Booking
Shyamoli offers a digital platform where you can book tickets online. The platform provides real-time seat availability and secure payment options through mobile banking or card payments.
Third-Party Platforms
In addition to official channels, many third-party booking services offer Shyamoli tickets with features like seat selection, cancellation options, and customer reviews.
| Booking Method | Convenience | Advance Booking | Payment Options | Ticket Type |
|---|---|---|---|---|
| Physical Counter | Medium | Available | Cash | Physical |
| Online Website | High | Available | Mobile Banking, Cards | E-ticket |
| Mobile Apps | High | Available | Mobile Banking | E-ticket |
| Phone Call | Medium | Available | Cash on Delivery | Reserved |
Popular Routes and Services
Domestic Routes
Shyamoli serves over 40 districts across Bangladesh. Popular routes include:
- Northern Routes: Dhaka to Rangpur, Dinajpur, Kurigram, and Thakurgaon
- Southern Routes: Dhaka to Chittagong, Cox’s Bazar, Barisal, and Khulna
- Eastern Routes: Dhaka to Sylhet, Moulvibazar, and Comilla
International Services
Shyamoli pioneered international bus services in Bangladesh, launching the first Dhaka-Kolkata route in 1999. Current international routes include:
- Dhaka-Kolkata-Dhaka
- Dhaka-Siliguri-Dhaka
- Dhaka-Shillong-Guwahati-Dhaka
- Agartala-Dhaka-Kolkata
Tips for Using Shyamoli Bus Counters
Best Booking Practices
- Plan Ahead: Book tickets at least 2-3 days in advance, especially for popular routes and during holidays.
- Counter Selection: Choose counters based on your location and convenience. Gabtoli offers the most options, while area-specific counters like Panthapath or Asadgate might have shorter queues.
- Verify Information: Always confirm departure times, boarding points, and bus types when booking at physical counters.
What to Expect
Counter staff are generally knowledgeable about routes and can help you choose the best travel options. Most counters operate from early morning until late evening, with peak hours typically between 8 AM and 6 PM.
Required Documents: Bring valid identification (National ID or Passport) for booking. Some routes may require additional documentation, especially international services.
Common Challenges and Solutions
Peak Season Booking
During Eid and other festivals, counter queues can be long. Consider booking online or visiting counters during off-peak hours (early morning or late evening) to avoid crowds.
Route Changes
Shyamoli occasionally adjusts routes based on demand and road conditions. Always verify your boarding point and departure time when collecting tickets, as these details may change.
Counter Availability
Not all counters handle every route. International services are primarily managed through specific counters like Kalyanpur Boro Counter, while domestic routes are available at most locations.
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Frequently Asked Questions
Can I cancel or change my ticket after booking?
Yes, Shyamoli allows ticket cancellation with a 10% charge excluding payment gateway fees. Changes are subject to seat availability and may incur additional charges.
Q: How early should I arrive at the boarding point?
A: Arrive at least 30 minutes before departure time. For international routes, arrive 60 minutes early for documentation verification.
Q: Are there student or senior citizen discounts?
A: Shyamoli occasionally offers promotional discounts. Check with counter staff or booking platforms for current offers.
Q: What happens if my bus is delayed?
A: Shyamoli strives for punctuality, but delays can occur due to traffic or mechanical issues. The company typically accommodates passengers on the next available service without additional charges.
Q: Can I book tickets for someone else?
A: Yes, you can book tickets for others, but ensure you have their correct identification details as tickets are issued against specific passenger names.
The shyamoli bus counter network represents one of Bangladesh’s most reliable transportation booking systems. Whether you choose physical counters for personal assistance or online platforms for convenience, Shyamoli’s extensive network ensures you can reach your destination safely and comfortably. Plan your journey wisely, book in advance, and enjoy the reliable service that has made Shyamoli a trusted name in Bangladeshi transportation for over five decades.
